Motorola Solutions has the tools you need to get the job done in any organization. Browse our product & service portfolio to find the right solution for your team. To download this software right click and select 'Save Link As' or similar verbiage. Compatible with Windows PC computers only. Motorola CPS Software Ver. Requires HKKLN4027A Cable ×. Customer Programming Software. Charge for Software. MOTOTRBO Capacity Max is Motorola's next-generation DMR trunking solution. With the current installation of the CPS (if any), disable the CPS Password if you have enabled this feature, and close the CPS Launcher if it is running in the system tray. Uninstall any previous version of the “XTS 2500 & XTS 5000 CPS” and “ASTRO Spectra Plus CPS” and reboot your machine. Recently we have learned that Motorola has released new software and firmware for Gen2 Mototrbo subsribers (XPR7000/5000/SL series) called CPS 2.0 Many amateurs enjoy keeping up with the technology and keep their radios updated, however we strongly suggest not upgrading your Mototrbo Gen2 radios past firmware R02. And CPS 16.0 Build 823. Welcome to the Motorola Commercial Series Customer Programming Software (CPS) for the GP3188, GP3688, GM3188, GM3688, GM3189, GM3689 and GP3689 radios. What's new in this release. Support 403-445MHz on GP3188 H50ZDC9AJ2AN. Support 138 channels on GM3688 M50ZNF9AA2AN.
ASTRO 25 Mobile CPS R16.00.00 andASTRO 25 Tuner R05.04.02
- Windows 7 is supported in R15.00.00 CPS and higher.
- The vendor is phasing out support for the parallel port adapter DS1410E. Motorola
will not support the parallel port on Windows 7 or x64 bit machines starting with
R15.00.00 CPS.
- If both portable and mobile CPS's are used, it is recommended to
update both at the same time, and tutorials should be installed
with BOTH versions.
- POP25 feature is NOT supported with VISTA operating system.
New Radio Features Supported:
NOTE: FIRMWARE VERSION R16.00.00 or HIGHER IS REQUIRED FOR THE
FOLLOWING FEATURES TO WORK IN THE RADIO:
- 900MHz P25 trunking for XTS and XTL
- Data through DVRS
- NAT operation for Digital Conventional Data
Detailed information for each of these features can be found in the
CPS help. Help can be accessed from the CPS menu by selecting Help->
CPS Help Topics.
Changes to Default Values:
-Options->Timer Options->Flashport USB Timer has been increased to 30 seconds.
This was done in order to increase reliability on slow machines but will also
increase flashing time. Users with fast machines can adjust this timer downward
to shorten flash time as long as they see no failures.
Customer Reported Issues Resolved:
- System Key Administrator tool can NOT be launched with local Administrator
on a domain machine.
For VISTA Users:
The following configuration on Vista Home Premium and Business Premium
needs to be set for the CPS to function properly:
- Vista Theme should be set to Windows Classic.
- Codeplug archive names should not exceed 30 characters.
- A Vista compatible printer is required for using the Print
functionality in the CPS.
- In order for the PDA to synch successfully with CPS on Vista, Windows
Mobile Device Center should be used. It can be downloaded from
http://www.microsoft.com/windowsmobile/devicecenter.mspx,
- User Access Control should be turned OFF before using CPS
Features that do not work with User Access Control (UAC) ON:
- PDA: ASTRO 25 CPS Tool will not install
Tutorials Update:
Due to the newly added support for Vista, the tutorials and help engine
have been updated to a new format. Required modifications to the new help
format require Microsoft Internet Explorer version 6 or above. Microsoft
shipped Internet Explorer version 6 in 2001.
Thirteen of the online help tutorial files have been converted from an
AVI format (.avi) to the Adobe Flash (.swf) format. The .avi to .swf
conversion saves over 250 megabytes of harddrive space.
All tutorial lessons are now in the Flash format.
Currently there are approximately 60 tutorial lessons requiring about 70
megabytes of harddrive space. The tutorials are always installed in a
Tutorials subfolder for each of the CPS applications.
It is strongly recommended to install the tutorials with this new version
of the CPS. Previous tutorial versions are not recognized by R12.00.00 CPS
or higher.
Note: Double-clicking a link within the help text might generate a error
message.
Important Change Control Head information:
Make sure to perform the following steps when changing to 'O5/O3'
control head from Wx control heads in the XTL 5000 radio:
1) FLASHport upgrade the radio using appropriate 'Refresh' FLASHkey
2) From the Change Control Head Window in the CPS, select the new 'O5'
control head
3) Write the codeplug to the radio
4) Physically change the old control head to the new 'O5' or 'O3'
control head
More information can be found under Help-> CPS help topics -> Index ->
'Change - to the New ASTRO 25 Control Head'
System Requirements:
Operating Systems: Windows XP Home Edition (SP 1 or higher)
Windows XP Professional (SP 1 or higher)
Vista Home Premium 32-bit (SP 1 or higher)
Vista Business 32-bit (SP 1 or higher)
Windows 7 Home Premium 32-bit and 64-bit
Windows 7 Professional 32-bit and 64-bit
NOTE: XP upgrade, Vista upgrade or Windows 7 upgrade from other
operating systems is not supported.
Windows ME, Windows 98, Windows NT and Windows 2000 are NOT supported.
Hardware Requirements:
Processor 400 MHz or higher Pentium grade Processor for XP
Vista and windows 7 requires 1 GHz
Memory 512 MB RAM minimum for XP
1 GB RAM minimum for VISTA
1 GB RAM for Windows 7 32-bit, 2 GB RAM for Windows 7 64-bit
Hard Disk Space 1 Gigabyte Drive with 250 MB minimum free space
(for a Typical Installation, including Help
Audio-Visual Tutorials) or 150 MB minimum free
space (for a Compact installation)
40 GB hard drive for Vista
16 GB minimum free space for Windows 7 32-bit or 20 GB for Windows 7 64-bit
Peripherals Microsoft Windows supported Mouse or Trackball
Microsoft Windows supported Serial Port
for radio communication
Microsoft Windows supported Printer Port
for report printing
CD-ROM for software installation
NOTE: For computers that are not equipped with
a serial port, radio communications may be
possible with the use of an off-the-shelf
USB to RS232 converter, such as the IOGEAR
USB to Serial/PDA Converter Cable.
Known Issues:
1) Drop down items in table fields cannot be accessed when using Windows XP
Professional 'Windows XP Style' display. If this issue is encountered,
change the display setting to 'Windows Classic Style' for proper
functionality.
2) Attempting to Read from or Write to a radio with the CPS while the Tuner,
Data Link Manager, or synchronization software for a PDA is open and
communicating with a radio will cause a communication failure.
3) Due to French import laws, the Microsoft encryption support used to
create archive (.cpg) files with the CPS (Customer Programming Software)
is not available on the French version of the Windows Operating Systems.
Therefore, there is no way to save archive files when the CPS is
installed on the French version of Windows. Until import laws are
changed such that Microsoft can provide encryption support, this feature
can not be addressed.
4) Under Tools->FLASHport->Read Radio Configuration, closing the dialog box
by pressing the 'X' in the upper right of the dialog while the application
is still busy (the cursor is shaped like an hourglass) may terminate the
application.
5) Memory issues have been reported when 3 or more sessions of the CPS are
open at the same time.
6) Very seldom, communication errors might be encountered during radio
read/write, if this happens, reset the radio and try again.
7) If Logitech MouseWare version 9.76 is installed on the PC, it causes
Tools>Reports to fail and enter corrupt data in the registry. This occurs
when an ampersand is entered as part of a Zone Channel name. If the
MouseWare is either removed or upgraded to MouseWare version 9.79.1 or
later, it resolves the problem.
8) PDA application does not support HPD 1000 radios.
9) Once starting to read or write codeplug via POP25, the process can't
be cancelled. Depending on the size of codeplug, this process could
take long time (3 to 8 minutes).
10) Please avoid saving an invalid codeplug with '~' characters in table fields.
Doing so may cause the application to terminate.
11) If a communications error is encountered when attempting to Clone HPD 1000
radios (mostly while running in Windows 2000), in the CPS, under View ->
Options -> Timer Options tab, change the value of 'Clone/Read/Write Timer
Motorola Cps Software Upgrade 2020
(sec)' field to '5' or higher.12) If a communications error is encountered when attempting to FLASHport update
radios, in the CPS, under View -> Options -> Timer Options tab, change the
set the value of 'FLASHport Timer' fields to '40' or higher 13) If an Advanced System Key(ASK) fails to load, close the currently open
codeplug and reopen it. The System Key should be active, even though an error
message may appear.
14) When formatting an Advanced System Key, the 'Initialize' message may appear
several times. Please select 'Cancel' to proceed.
15) 'Failsoft Connect Tone' field can only be Advanced System Key protected if
'Connect Tone' is also protected. Specific protection for this field is not
supported.
16) Voice Files do NOT get copied when using POP25 feature.
17) 'Preset Zone and Channel Enable' should NOT be enabled when using a DTMF mic.
18) Help files may not open after importing a csv file. If so, close and re-open
CPS for the help files to open successfully.
19) Codeplug archive names should not exceed 30 characters on Windows 7 and VISTA.
20) Users of the Network Radio Programmer on Windows 7 64-bit machines may see a
'Program Compatibility Assistant' popup displayed during installation. This is
due to Microsoft .NET Framework 1.1 compatibility issues with those machines.
After continuing the installation by clicking the 'Run program' button on the popup,
the Network Radio Programmer feature can still be used on the machine.
21) Control Head Sync Choose Radio Configuration dialogue does not fit on all screen resolutions
22) Attempting to Read from or Write to a radio with the CPS before the radio has enumerated will cause a communication failure.
Installation:
1) It is no longer required that the previous version of the application be
uninstalled before installing this release. Note that this does not allow
multiple versions to be installed, rather the already installed application
will be upgraded.
2) When the Installation CD is inserted into the CD-ROM drive, the
installation will start automatically if auto start is enabled for
the PC. Follow the on-screen instructions to install the software.
3) Please refer to the CPS Programming Installation Guide, which is
included with this software for more detailed information.
4) If a file installed by the CPS later becomes corrupted, the Repair
option on the Installation CD may be used to restore it. It is very
important that the Installation CD for the same version that is
installed on the computer is used for Repair. Use of a different
version in an attempt to Repair an installation will result in further
corruption.
5) If the PC has never had a 1-Wire USB device connected to it before, such
as the USB dongle used for FLASHkeys or Advanced keys, then plug it in right
after installation to complete the USB install. If it is not recognized or if
auto-detect can not locate the USB device driver, then point the New Hardware
Wizard's Driver installer to it in the install drive, such as
'C:'. The wizard should then find and install the driver automatically.
Connecting the PC to the Radio:
Do not use the Radio Interface Box (RIB), Smart Radio Interface Box (SRIB)
or any of the cables that plug into those boxes. Use only the following
direct PC to radio cables:
ASTRO Spectra Plus / XTL 5000 RS232 cable = HKN6155
XTL 5000 High Power / XTL 5000 with 'O5' Control Head / XTL 2500 / XTL 1500
/ PM 1500
RS232 GCAI cable = HKN6183
XTL 5000 High Power / XTL 5000 with 'O5' Control Head / XTL 2500 / XTL 1500
/ PM 1500
USB GCAI cable = HKN6184
HPD 1000 USB Cable = HKN6177A (6 ft) or HKN6178A (16.5 ft)
Motorola Cps Software Ht1250
When using the USB cable, be sure to always click 'Yes' on the Digital
Signature window whenever it is displayed by the operating system. Note
that the USB cable can be used only with Windows XP Service Pack 1 or higher
and operating systems.The CPS or
Tuner application must first be installed before attaching the USB cable and
turning the radio on.
For additional cables information, go to Help-> CPS help topics -> Index ->
Part Numbers.
For POP25 Operation:
TCP Retransmissions on your machine needs to be set to 5 or higher. Motorola
recommends that if the following registry keys are defined on your system,
they be set to the following values for POP25 operation:
On Windows 7, Windows Vista and XP:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Services
Tcpip
Parameters
TcpMaxDataRetransmissions - 5 or more
On XP Only:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Services
Tcpip
Parameters
TcpMaxConnectRetransmissions - 3 or more
For help on editing registry values, read Microsoft online support at http://support.microsoft.com
/kb/256986.
- While the POP25 operation is in progress, do NOT attempt to start a second session until
the first is done.
Programming Hints:
1) For trunking customers, the first time the CPS is started, navigate to the
User Settings Dialog under the Tools menu and set up the directories where
the system key files will be stored.
2) To retrieve data from ASTRO Spectra codeplugs, first read the codeplug
into the ASTRO Spectra CPS and use the top node drag and drop feature to
copy the data into the ASTRO Spectra Plus or XTL codeplug.
Drag and drop is a very powerful and time-saving tool, but the
data should always be verified before writing to a radio. The Drag and
Drop Report can help with this verification. Please view the Drag and
Drop Tutorial included in Help for more information.
3) To get help on a field, press F1 while focus is on the field, or click on
the Help button on the tool bar (an Arrow with a question mark) and then
click on the field for which help is desired.
4) For more information on the features available in the Windows CPS, we
suggest viewing the audio-visual help tutorials. They can be accessed
from the CPS menu by selecting Help->CPS Help Topics, and then double-
clicking on CPS-User...Audio & Video Tutorials, then The Tutorials Menu.
Then select the appropriate tutorial.
Legal Notices
This media, or Motorola Product, may include Publicly Available Software (Open Source Software,
Freeware, Shareware). Please reference the Motorola Publicly Available Software Legal Notices File,
MOTOROLA_OSS_LEGAL_NOTICES_FILE-CPS.txt, located in the Legal folder found in the CPS
installation directory, for the Publicly Available Software licensing terms, attributions,
acknowledgements, and other software information details.
ASTRO 25 Tuner R05.04.02
This new version of the Tuner includes support for Windows 7 32 bits
and 64 bits operating systems.
Attention VISTA users:
The following configuration on Vista Home Premium and Business Premium
needs to be set for the CPS to function properly.
?Vista Theme should be set to “Windows Classic?
?whe saving radio's tuner information to a file, the name of the
file should not exceed 30 characters.
?Vista Compatible Printer is required for using the Print
functionality in the CPS.
IMPORTANT !!: If installing CPS R09.00.00, please make sure to also
install Tuner R05.03.00 or this version of the Tuner. Previous versions
of the Tuner are not compatible with CPS R09.00.00 or later.
Radio Models Supported:
This software supports the following radios:
XTS 1500
XTS 2500
XTS 2000
ATS 3000
XTS 4000
XTS 5000
SSE 5000
MT 1500
PR 1500
ASTRO Spectra Plus
XTL 1500
XTL 2500
XTL 5000
PM 1500
HPD 1000 modem
Supported features: (Please refer to the Help text for
model applicability)
Transmitter Alignment features:
------------------------------
PA Bias
Reference Oscillator
HPD Tx Open Loop Power
HPD Tx IQ Balance
HPD Tx Autopower
HPD Tx Closed Loop Power
Power Detection Calibration
Tx Power (High/Mid/Low)
Tx Power Characterization
Tx Current Limit
Tx Deviation Balance
Tx Deviation Limit
Receiver Alignment feature:
---------------------------
Front-end filter
Performance Testing features:
----------------------------
Bit Error Rate
Transmitter test pattern
HPD Bit Error Rate
HPD Carrier Feedthru
Other features:
---------------
Battery Calibration
Microphone Sensitivity
Save data to file
Restore data from file to radio
Motorola Cps Software Upgrades
Supported Operating Systems:RS232 Operation:
Windows XP (Home Edition and Professional )
Windows Vista (Home Premium and Business Premium)
Windows 7 32 bits and 64 bits(Home Premium and Professional Premium)
Note: (Pre-installed only, XP upgrade from other
Operating systems is not supported at this time.)
Windows ME and Windows 98 are no longer supported.
You may choose to proceed with the installation, but
some features might not be functioning properly.
Upgrading the operating system is highly recommended.
USB Operation:
Windows XP (service pack 1 or higher)
Windows Vista
Windows 7
Installation:
1) When you insert the Installation CD into the CD-ROM drive, the
installation will start automatically if you have auto start enabled
for your PC. Follow the on-screen instructions to install the software.
2) Please refer to the CPS Programming Installation Guide, which you
received with this software for more detailed information. It is
essential to follow these instructions in order for communication
between the PC and radio to work properly.
Connecting the PC to the radio:
Do not use the Radio Interface Box (RIB), Smart Radio Interface
Box (SRIB) or any of the cables that plug into those boxes.
Use only the following direct PC to radio cables:
XTS 1500/ XTS 2000 / ATS 3000/ XTS 2500/ XTS 5000/ MT 1500/ PR 1500 RS232 cable = RKN4106
XTS 1500/ XTS 2000 / ATS 3000/ XTS 2500/ XTS 5000/ MT 1500/ PR 1500 USB cable = RKN4105
SSE 5000 RS232 cable = RKN4122
SSE 5000 USB cable = RKN4121
ASTRO Spectra Plus / XTL 5000 RS232 cable = HKN6155
XTL 5000 (with 'O5' Control Head)/
XTL 2500/ XTL 1500/ PM 1500 RS232 GCAI cable = HKN6183
XTL 5000 (with 'O5' Control Head)/
XTL 2500/ XTL 1500/ PM 1500 USB GCAI cable = HKN6184
HPD 1000 USB Cable = HKN6177A (6 ft) or HKN6178A (16.5 ft)
Note: When using the USB cable, be sure to always click 'Yes' on the
Digital Signature window whenever it is displayed by the operating system.
Note that the USB cable can be used only with Windows XP Service Pack 1 or
higher.
Known issues:
1) In the event that PC to radio communications fail even after
attempting to read the radio multiple times, it might be necessary
to reset the communications by either turning the radio off/on or
by disconnecting/reconnecting the cable connected to the radio.
2) PC to radio communications will sometimes fail if you attempt
to read the radio immediately after closing the previous tuning
session. Wait for the 'hourglass' to disappear before reading
the radio again.
3) When entering data in the Transmit Power Characterization screen,
the values used must be measured values, any other values might
generate unpredictable results.
4) The XTL radios and the HPD modem take longer to reset than
the ASTRO Spectra Plus radios. When tuning these radios, allow enough
time for the radio to reset before attempting to read/tune the radio
again.
5) During HPD BER testing, the Rx Frequency should NOT be changed while
the test is running. If the Rx Frequency needs to be changed, please
Motorola Cps Software Upgrade Software
STOP the test, change the frequency, then start the test again.
6) During the HPD BER testing, it is not recomended to transmit while